2 Way Text & Email Conversation
GMB Messaging
Web Chat Widget
Reputation Management
Facebook Messenger
GMB Call Tracking
Missed Call Text Back
Text To Pay
Calendar
CRM
Opportunities
Email Marketing
Funnels
Memberships
Websites
Workflows
Forms
Surveys
Trigger Links
SMS & Email Templates
Reporting & Analytics
Proposal & Estimates
Communities
Blogs
Feature | Standard | Professional | Premium |
---|---|---|---|
AI Voice Agent – Inbound Call Automation | |||
Instant Call Answering
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Intelligent Call Routing
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
FAQ Handling
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Appointment Booking
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Lead Qualification
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Order & Service Status
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Basic Troubleshooting
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Data Collection
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Spam Call Filtering
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
AI Voice Agent – Outbound Call Automation | |||
Instant Lead Follow-Up
|
✕ | ✕ | ✓ |
Appointment Reminders
|
✕ | ✕ | ✓ |
Feedback & Surveys
|
✕ | ✕ | ✓ |
Service Renewals
|
✕ | ✕ | ✓ |
Upsell/Cross-sell Campaigns
|
✕ | ✕ | ✓ |
Event Invitations
|
✕ | ✕ | ✓ |
Info Broadcasts
|
✕ | ✕ | ✓ |
Payment Reminders
|
✕ | ✕ | ✓ |
Win-Back Campaigns
|
✕ | ✕ | ✓ |
Communication Tools | |||
Two-way Texting
|
✓ | ✓ | ✓ |
Two-Way Email
|
✓ | ✓ | ✓ |
Fast Mass Communication
|
✓ | ✓ | ✓ |
Scheduled Messages
|
✓ | ✓ | ✓ |
Custom Email & SMS Templates
|
✓ | ✓ | ✓ |
Facebook Messaging
|
✕ | ✓ | ✓ |
Facebook Comments
|
✕ | ✓ | ✓ |
Instagram Messaging
|
✕ | ✓ | ✓ |
Google Messaging
|
✕ | ✓ | ✓ |
Hosted SMS
|
✓ | ✓ | ✓ |
Communication Consolidation
|
✓ | ✓ | ✓ |
AI Suggested or Auto Replies
|
✕ | ✓ | ✓ |
Calendars / Scheduling | |||
Self Scheduling
|
✓ | ✓ | ✓ |
Appt Reminders (Email & SMS)
|
✓ | ✓ | ✓ |
Paid Appt Calendars
|
✓ | ✓ | ✓ |
Google Calendar Integration
|
✓ | ✓ | ✓ |
Outlook Calendar Integration
|
✓ | ✓ | ✓ |
Aboova Phone Features | |||
Dialer (Browser & Mobile App)
|
✓ | ✓ | ✓ |
Text & Call (from same number)
|
✓ | ✓ | ✓ |
Call Transfers
|
✕ | ✓ | ✓ |
Your Business Caller ID
|
✓ | ✓ | ✓ |
Reporting & Analytics
|
✕ | ✓ | ✓ |
Lead Capture & Conversion | |||
Lead Consolidation
|
✓ | ✓ | ✓ |
List Segmentation
|
✕ | ✓ | ✓ |
Hosted Lead Capture Forms/Surveys
|
✓ | ✓ | ✓ |
Text Marketing W/Images & GIFs
|
✕ | ✓ | ✓ |
Website Click Path History
|
✕ | ✕ | ✓ |
Web Chat to Text
|
✕ | ✓ | ✓ |
Marketing & Automations | |||
Text Marketing
|
✓ | ✓ | ✓ |
Email Marketing With Ai
|
✕ | ✓ | ✓ |
Easy Email Subject Line Split Testing
|
✕ | ✓ | ✓ |
Birthday Automation
|
✓ | ✓ | ✓ |
Social Planner With Ai
|
✕ | ✓ | ✓ |
Email Drip
|
✕ | ✓ | ✓ |
Facebook Comment Automation
|
✕ | ✓ | ✓ |
Professionally Designed Templates
|
✕ | ✓ | ✓ |
Website Builder
|
✕ | ✓ | ✓ |
Funnel Builder
|
✕ | ✓ | ✓ |
Advanced Automations
|
✕ | ✕ | ✓ |
Payments, Invoices & Documents | |||
Text-to-Pay
|
✓ | ✓ | ✓ |
Advanced Invoicing
|
✕ | ✓ | ✓ |
Automated Overdue Reminders
|
✕ | ✓ | ✓ |
Advanced Invoice Automations
|
✕ | ✕ | ✓ |
Card on File
|
✕ | ✓ | ✓ |
Reviews & Reputation | |||
Reputation Dashboard
|
✓ | ✓ | ✓ |
Request Reviews
|
✓ | ✓ | ✓ |
Review Reminder Automation
|
✕ | ✓ | ✓ |
Review Funnel
|
✕ | ✓ | ✓ |
Respond to Reviews
|
✕ | ✓ | ✓ |
Market Top Reviews on Your Website
|
✕ | ✓ | ✓ |
Market Top Reviews on Social Media
|
✕ | ✓ | ✓ |
Track Review Requests
|
✕ | ✓ | ✓ |
Media Usage | |||
Contacts
|
5,000 | 15,000 | Unlimited |
Team Members
|
2 | 5 | Unlimited |
Call Recordings
|
Unlimited | Unlimited | Unlimited |
Complimentary Media Credits
|
$10 | $25 | $50 |
Text Messages
|
600 | 1500 | 3600 |
Emails
|
7145 | 4362 | 10,470 |
Calling Minutes
|
355 | 887 | 2130 |
Phone Numbers
|
Unlimited | Unlimited | Unlimited |
AI Use
|
Pay-As-You-Go | Unlimited | Unlimited |
Features | Standard $299/mo $2990/yr |
Professional $499/mo $4990/yr |
Premium $899/mo $8990/yr |
---|---|---|---|
AI Voice Agent – Inbound Call Automation | |||
Instant Call Answering 24/7 response to all customer calls with a branded voice. | ✓ | ✓ | ✓ |
Intelligent Call Routing Directs callers to the right department or action using voice intent. | Basic | Advanced | Advanced |
FAQ Handling Instantly answers common questions (hours, pricing, services, etc.). | ✓ | ✓ | ✓ |
Appointment Booking Books, reschedules, or cancels appointments by voice. | Basic | Seamless | Seamless |
Lead Qualification Gathers pre-screening info before connecting to a live agent. | Basic | Advanced | Advanced |
Order & Service Status Provides real-time updates on orders or service tickets. | ✓ | ✓ | ✓ |
Basic Troubleshooting Walks users through simple support steps or links to resources. | ✓ | ✓ | ✓ |
Data Collection Captures names, emails, and responses, syncing with your CRM. | ✓ | ✓ | ✓ |
Spam Call Filtering Blocks or reroutes low-priority or spam calls automatically. | ✓ | ✓ | ✓ |
AI Voice Agent – Outbound Call Automation | |||
Instant Lead Follow-Up Engages leads quickly after form fills or downloads. | Basic | Advanced | Advanced |
Appointment Reminders Automatically reminds and confirms upcoming appointments. | ✓ | ✓ | ✓ |
Feedback & Surveys Gathers customer reviews and satisfaction data by phone. | ✓ | ✓ | ✓ |
Service Renewals Notifies users of upcoming renewals or plan expirations. | ✓ | ✓ | ✓ |
Upsell/Cross-sell Campaigns Suggests relevant products or upgrades to customers. | ✓ | ✓ | ✓ |
Event Invitations Calls contacts to promote webinars, workshops, or local events. | ✓ | ✓ | ✓ |
Info Broadcasts Sends urgent messages, policy updates, or limited-time promos. | ✓ | ✓ | ✓ |
Payment Reminders Sends polite reminders for invoices or overdue payments. | ✓ | ✓ | ✓ |
Win-Back Campaigns Reaches out to lapsed clients with reactivation offers. | ✓ | ✓ | ✓ |
Client Reactivation & Onboarding Automation Automated assistance for re-engaging past clients and streamlining new client setup. | ✓ | ✓ | |
Communication Tools | |||
Two-way Texting Seamlessly send and receive text messages with customers. | ✓ | ✓ | ✓ |
Two-Way Email Engage with clients directly via email within the platform. | ✓ | ✓ | ✓ |
Fast Mass Communication Send quick, large-scale messages to your contact list. | ✓ | ✓ | |
Scheduled Messages Plan and send messages automatically at a future date/time. | ✓ | ✓ | |
Custom Email & SMS Templates Create reusable, branded templates for consistent messaging. | ✓ | ✓ | |
Facebook Messaging Manage Facebook Messenger conversations directly. | ✓ | ✓ | |
Facebook Comments Track and respond to comments on your Facebook posts. | ✓ | ✓ | |
Instagram Messaging Handle Instagram DMs from your dashboard. | ✓ | ✓ | |
Google Messaging Communicate with customers via Google Business Profile messages. | ✓ | ✓ | |
Hosted SMS Get a dedicated number for SMS communication. | ✓ | ✓ | ✓ |
Communication Consolidation View all customer communications in one unified inbox. | ✓ | ✓ | ✓ |
AI Suggested or Auto Replies AI-powered suggestions or automatic responses for quick replies. | ✓ | ✓ | |
Calendars / Scheduling | |||
Self Scheduling Allow clients to book appointments directly online. | ✓ | ✓ | ✓ |
Appt Reminders (Email & SMS) Automated reminders to reduce no-shows. | ✓ | ✓ | ✓ |
Paid Appt Calendars Integrate payment collection directly into your booking process. | ✓ | ✓ | |
Google Calendar Integration Sync appointments seamlessly with your Google Calendar. | ✓ | ✓ | ✓ |
Outlook Calendar Integration Sync appointments seamlessly with your Outlook Calendar. | ✓ | ✓ | ✓ |
Aboova Phone Features | |||
Dialer (Browser & Mobile App) Make and receive calls directly from your browser or mobile app. | ✓ | ✓ | ✓ |
Text & Call (from same number) Use a single business number for both calls and texts. | ✓ | ✓ | ✓ |
Call Transfers Transfer live calls to other team members or departments. | ✓ | ✓ | |
Your Business Caller ID Display your business name when making outbound calls. | ✓ | ✓ | ✓ |
Reporting & Analytics Track call volume, duration, and agent performance. | Basic | Advanced | Comprehensive |
Lead Capture & Conversion | |||
Lead Consolidation Centralize leads from all sources into one system. | ✓ | ✓ | ✓ |
List Segmentation Organize and target leads based on specific criteria. | ✓ | ✓ | |
Hosted Lead Capture Forms/Surveys Create and host custom forms and surveys to capture lead info. | ✓ | ✓ | ✓ |
Text Marketing W/Images & GIFs Send engaging text messages with rich media. | ✓ | ✓ | |
Website Click Path History Track how visitors navigate your website. | ✓ | ✓ | |
Web Chat to Text Convert website chat conversations into text message threads. | ✓ | ✓ | |
Marketing & Automations | |||
Text Marketing Send promotional or informational text campaigns. | ✓ | ✓ | ✓ |
Email Marketing With AI Create and send smart email campaigns with AI assistance. | ✓ | ✓ | |
Easy Email Subject Line Split Testing Optimize email open rates with A/B testing for subject lines. | ✓ | ✓ | |
Birthday Automation Send automated birthday greetings or offers to clients. | ✓ | ✓ | |
Social Planner With AI Plan and schedule social media content with AI suggestions. | ✓ | ✓ | |
Email Drip Set up automated sequences of emails for lead nurturing. | ✓ | ✓ | |
Facebook Comment Automation Automate responses or actions based on Facebook comments. | ✓ | ✓ | |
Professionally Designed Templates Access a library of ready-to-use marketing templates. | ✓ | ✓ | |
Website Builder Create and manage professional websites with ease. | ✓ | ✓ | |
Funnel Builder Design and optimize sales funnels to guide customers. | ✓ | ✓ | |
Advanced Automations Create complex multi-step marketing and sales workflows. | ✓ | ✓ | |
Payments, Invoices & Documents | |||
Text-to-Pay Allow customers to pay invoices securely via text message. | ✓ | ✓ | ✓ |
Advanced Invoicing Generate detailed, customizable invoices. | ✓ | ✓ | |
Automated Overdue Reminders Send automatic reminders for unpaid invoices. | ✓ | ✓ | |
Advanced Invoice Automations Automate invoice generation, sending, and follow-ups. | ✓ | ✓ | |
Card on File Securely store customer payment information for recurring billing. | ✓ | ✓ | |
Reviews & Reputation | |||
Reputation Dashboard Monitor and manage your online reviews from one place. | ✓ | ✓ | ✓ |
Request Reviews Easily send requests for customer reviews. | ✓ | ✓ | |
Review Reminder Automation Automate follow-ups for review requests. | ✓ | ✓ | |
Review Funnel Guide customers through the review process to maximize positive feedback. | ✓ | ✓ | |
Respond to Reviews Directly respond to customer reviews on various platforms. | ✓ | ✓ | |
Market Top Reviews on Your Website Showcase your best reviews on your website. | ✓ | ✓ | |
Market Top Reviews on Social Media Share positive reviews across social media. | ✓ | ✓ | |
Track Review Requests Monitor the status and success of your review campaigns. | ✓ | ✓ | |
Media Usage | |||
Contacts Number of contacts you can store in your CRM. | Unlimited | Unlimited | Unlimited |
Team Members Number of users who can access the platform. | Unlimited | Unlimited | Unlimited |
Call Recordings Storage for recorded phone calls. | Unlimited | Unlimited | Unlimited |
Complimentary Media Credits Monthly credits for texts, emails, and calls. | $25/mo | $50/mo | $75/mo |
Text Messages Number of outbound text messages included. | 1,665 | 3,330 | 4,995 |
Emails Number of outbound emails included. | 17,855 | 35,710 | 53,565 |
Calling Minutes Number of outbound calling minutes included. | 1,162 | 2,324 | 3,486 |
Phone Numbers Number of dedicated phone numbers for your business. | No Limit | No Limit | No Limit |
AI Use Specific terms or limitations on AI feature usage. | As Noted | As Noted | As Noted |