2 Way Text & Email Conversation
GMB Messaging
Web Chat Widget
Reputation Management
Facebook Messenger
GMB Call Tracking
Missed Call Text Back
Text To Pay
Calendar
CRM
Workflow
Feature | Standard | Professional | Premium |
---|---|---|---|
AI Voice Agent – Inbound Call Automation | |||
Instant Call Answering
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Intelligent Call Routing
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
FAQ Handling
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Appointment Booking
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Lead Qualification
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Order & Service Status
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Basic Troubleshooting
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Data Collection
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
Spam Call Filtering
|
✓ (Pay-as-you-go credit) | ✓ (Unlimited) | ✓ (Unlimited) |
AI Voice Agent – Outbound Call Automation | |||
Instant Lead Follow-Up
|
✕ | ✕ | ✓ |
Appointment Reminders
|
✕ | ✕ | ✓ |
Feedback & Surveys
|
✕ | ✕ | ✓ |
Service Renewals
|
✕ | ✕ | ✓ |
Upsell/Cross-sell Campaigns
|
✕ | ✕ | ✓ |
Event Invitations
|
✕ | ✕ | ✓ |
Info Broadcasts
|
✕ | ✕ | ✓ |
Payment Reminders
|
✕ | ✕ | ✓ |
Win-Back Campaigns
|
✕ | ✕ | ✓ |
Communication Tools | |||
Two-way Texting
|
✓ | ✓ | ✓ |
Two-Way Email
|
✓ | ✓ | ✓ |
Fast Mass Communication
|
✓ | ✓ | ✓ |
Scheduled Messages
|
✓ | ✓ | ✓ |
Custom Email & SMS Templates
|
✓ | ✓ | ✓ |
Facebook Messaging
|
✕ | ✓ | ✓ |
Facebook Comments
|
✕ | ✓ | ✓ |
Instagram Messaging
|
✕ | ✓ | ✓ |
Google Messaging
|
✕ | ✓ | ✓ |
Hosted SMS
|
✓ | ✓ | ✓ |
Communication Consolidation
|
✓ | ✓ | ✓ |
AI Suggested or Auto Replies
|
✕ | ✓ | ✓ |
Calendars / Scheduling | |||
Self Scheduling
|
✓ | ✓ | ✓ |
Appt Reminders (Email & SMS)
|
✓ | ✓ | ✓ |
Paid Appt Calendars
|
✓ | ✓ | ✓ |
Google Calendar Integration
|
✓ | ✓ | ✓ |
Outlook Calendar Integration
|
✓ | ✓ | ✓ |
Aboova Phone Features | |||
Dialer (Browser & Mobile App)
|
✓ | ✓ | ✓ |
Text & Call (from same number)
|
✓ | ✓ | ✓ |
Call Transfers
|
✕ | ✓ | ✓ |
Your Business Caller ID
|
✓ | ✓ | ✓ |
Reporting & Analytics
|
✕ | ✓ | ✓ |
Lead Capture & Conversion | |||
Lead Consolidation
|
✓ | ✓ | ✓ |
List Segmentation
|
✕ | ✓ | ✓ |
Hosted Lead Capture Forms/Surveys
|
✓ | ✓ | ✓ |
Text Marketing W/Images & GIFs
|
✕ | ✓ | ✓ |
Website Click Path History
|
✕ | ✕ | ✓ |
Web Chat to Text
|
✕ | ✓ | ✓ |
Marketing & Automations | |||
Text Marketing
|
✓ | ✓ | ✓ |
Email Marketing With Ai
|
✕ | ✓ | ✓ |
Easy Email Subject Line Split Testing
|
✕ | ✓ | ✓ |
Birthday Automation
|
✓ | ✓ | ✓ |
Social Planner With Ai
|
✕ | ✓ | ✓ |
Email Drip
|
✕ | ✓ | ✓ |
Facebook Comment Automation
|
✕ | ✓ | ✓ |
Professionally Designed Templates
|
✕ | ✓ | ✓ |
Website Builder
|
✕ | ✓ | ✓ |
Funnel Builder
|
✕ | ✓ | ✓ |
Advanced Automations
|
✕ | ✕ | ✓ |
Payments, Invoices & Documents | |||
Text-to-Pay
|
✓ | ✓ | ✓ |
Advanced Invoicing
|
✕ | ✓ | ✓ |
Automated Overdue Reminders
|
✕ | ✓ | ✓ |
Advanced Invoice Automations
|
✕ | ✕ | ✓ |
Card on File
|
✕ | ✓ | ✓ |
Reviews & Reputation | |||
Reputation Dashboard
|
✓ | ✓ | ✓ |
Request Reviews
|
✓ | ✓ | ✓ |
Review Reminder Automation
|
✕ | ✓ | ✓ |
Review Funnel
|
✕ | ✓ | ✓ |
Respond to Reviews
|
✕ | ✓ | ✓ |
Market Top Reviews on Your Website
|
✕ | ✓ | ✓ |
Market Top Reviews on Social Media
|
✕ | ✓ | ✓ |
Track Review Requests
|
✕ | ✓ | ✓ |
Media Usage | |||
Contacts
|
5,000 | 15,000 | Unlimited |
Team Members
|
2 | 5 | Unlimited |
Call Recordings
|
Unlimited | Unlimited | Unlimited |
Complimentary Media Credits
|
$10 | $25 | $50 |
Text Messages
|
600 | 1500 | 3600 |
Emails
|
7145 | 4362 | 10,470 |
Calling Minutes
|
355 | 887 | 2130 |
Phone Numbers
|
Unlimited | Unlimited | Unlimited |
AI Use
|
Pay-As-You-Go | Unlimited | Unlimited |
Features | Standard $299/mo $2990/yr |
Professional $499/mo $4990/yr |
Premium $899/mo $8990/yr |
---|---|---|---|
AI Voice Agent – Inbound Call Automation | |||
Instant Call Answering 24/7 response to all customer calls with a branded voice. | ✓ | ✓ | ✓ |
Intelligent Call Routing Directs callers to the right department or action using voice intent. | Basic | Advanced | Advanced |
FAQ Handling Instantly answers common questions (hours, pricing, services, etc.). | ✓ | ✓ | ✓ |
Appointment Booking Books, reschedules, or cancels appointments by voice. | Basic | Seamless | Seamless |
Lead Qualification Gathers pre-screening info before connecting to a live agent. | Basic | Advanced | Advanced |
Order & Service Status Provides real-time updates on orders or service tickets. | ✓ | ✓ | ✓ |
Basic Troubleshooting Walks users through simple support steps or links to resources. | ✓ | ✓ | ✓ |
Data Collection Captures names, emails, and responses, syncing with your CRM. | ✓ | ✓ | ✓ |
Spam Call Filtering Blocks or reroutes low-priority or spam calls automatically. | ✓ | ✓ | ✓ |
AI Voice Agent – Outbound Call Automation | |||
Instant Lead Follow-Up Engages leads quickly after form fills or downloads. | Basic | Advanced | Advanced |
Appointment Reminders Automatically reminds and confirms upcoming appointments. | ✓ | ✓ | ✓ |
Feedback & Surveys Gathers customer reviews and satisfaction data by phone. | ✓ | ✓ | ✓ |
Service Renewals Notifies users of upcoming renewals or plan expirations. | ✓ | ✓ | ✓ |
Upsell/Cross-sell Campaigns Suggests relevant products or upgrades to customers. | ✓ | ✓ | ✓ |
Event Invitations Calls contacts to promote webinars, workshops, or local events. | ✓ | ✓ | ✓ |
Info Broadcasts Sends urgent messages, policy updates, or limited-time promos. | ✓ | ✓ | ✓ |
Payment Reminders Sends polite reminders for invoices or overdue payments. | ✓ | ✓ | ✓ |
Win-Back Campaigns Reaches out to lapsed clients with reactivation offers. | ✓ | ✓ | ✓ |
Client Reactivation & Onboarding Automation Automated assistance for re-engaging past clients and streamlining new client setup. | ✓ | ✓ | |
Communication Tools | |||
Two-way Texting Seamlessly send and receive text messages with customers. | ✓ | ✓ | ✓ |
Two-Way Email Engage with clients directly via email within the platform. | ✓ | ✓ | ✓ |
Fast Mass Communication Send quick, large-scale messages to your contact list. | ✓ | ✓ | |
Scheduled Messages Plan and send messages automatically at a future date/time. | ✓ | ✓ | |
Custom Email & SMS Templates Create reusable, branded templates for consistent messaging. | ✓ | ✓ | |
Facebook Messaging Manage Facebook Messenger conversations directly. | ✓ | ✓ | |
Facebook Comments Track and respond to comments on your Facebook posts. | ✓ | ✓ | |
Instagram Messaging Handle Instagram DMs from your dashboard. | ✓ | ✓ | |
Google Messaging Communicate with customers via Google Business Profile messages. | ✓ | ✓ | |
Hosted SMS Get a dedicated number for SMS communication. | ✓ | ✓ | ✓ |
Communication Consolidation View all customer communications in one unified inbox. | ✓ | ✓ | ✓ |
AI Suggested or Auto Replies AI-powered suggestions or automatic responses for quick replies. | ✓ | ✓ | |
Calendars / Scheduling | |||
Self Scheduling Allow clients to book appointments directly online. | ✓ | ✓ | ✓ |
Appt Reminders (Email & SMS) Automated reminders to reduce no-shows. | ✓ | ✓ | ✓ |
Paid Appt Calendars Integrate payment collection directly into your booking process. | ✓ | ✓ | |
Google Calendar Integration Sync appointments seamlessly with your Google Calendar. | ✓ | ✓ | ✓ |
Outlook Calendar Integration Sync appointments seamlessly with your Outlook Calendar. | ✓ | ✓ | ✓ |
Aboova Phone Features | |||
Dialer (Browser & Mobile App) Make and receive calls directly from your browser or mobile app. | ✓ | ✓ | ✓ |
Text & Call (from same number) Use a single business number for both calls and texts. | ✓ | ✓ | ✓ |
Call Transfers Transfer live calls to other team members or departments. | ✓ | ✓ | |
Your Business Caller ID Display your business name when making outbound calls. | ✓ | ✓ | ✓ |
Reporting & Analytics Track call volume, duration, and agent performance. | Basic | Advanced | Comprehensive |
Lead Capture & Conversion | |||
Lead Consolidation Centralize leads from all sources into one system. | ✓ | ✓ | ✓ |
List Segmentation Organize and target leads based on specific criteria. | ✓ | ✓ | |
Hosted Lead Capture Forms/Surveys Create and host custom forms and surveys to capture lead info. | ✓ | ✓ | ✓ |
Text Marketing W/Images & GIFs Send engaging text messages with rich media. | ✓ | ✓ | |
Website Click Path History Track how visitors navigate your website. | ✓ | ✓ | |
Web Chat to Text Convert website chat conversations into text message threads. | ✓ | ✓ | |
Marketing & Automations | |||
Text Marketing Send promotional or informational text campaigns. | ✓ | ✓ | ✓ |
Email Marketing With AI Create and send smart email campaigns with AI assistance. | ✓ | ✓ | |
Easy Email Subject Line Split Testing Optimize email open rates with A/B testing for subject lines. | ✓ | ✓ | |
Birthday Automation Send automated birthday greetings or offers to clients. | ✓ | ✓ | |
Social Planner With AI Plan and schedule social media content with AI suggestions. | ✓ | ✓ | |
Email Drip Set up automated sequences of emails for lead nurturing. | ✓ | ✓ | |
Facebook Comment Automation Automate responses or actions based on Facebook comments. | ✓ | ✓ | |
Professionally Designed Templates Access a library of ready-to-use marketing templates. | ✓ | ✓ | |
Website Builder Create and manage professional websites with ease. | ✓ | ✓ | |
Funnel Builder Design and optimize sales funnels to guide customers. | ✓ | ✓ | |
Advanced Automations Create complex multi-step marketing and sales workflows. | ✓ | ✓ | |
Payments, Invoices & Documents | |||
Text-to-Pay Allow customers to pay invoices securely via text message. | ✓ | ✓ | ✓ |
Advanced Invoicing Generate detailed, customizable invoices. | ✓ | ✓ | |
Automated Overdue Reminders Send automatic reminders for unpaid invoices. | ✓ | ✓ | |
Advanced Invoice Automations Automate invoice generation, sending, and follow-ups. | ✓ | ✓ | |
Card on File Securely store customer payment information for recurring billing. | ✓ | ✓ | |
Reviews & Reputation | |||
Reputation Dashboard Monitor and manage your online reviews from one place. | ✓ | ✓ | ✓ |
Request Reviews Easily send requests for customer reviews. | ✓ | ✓ | |
Review Reminder Automation Automate follow-ups for review requests. | ✓ | ✓ | |
Review Funnel Guide customers through the review process to maximize positive feedback. | ✓ | ✓ | |
Respond to Reviews Directly respond to customer reviews on various platforms. | ✓ | ✓ | |
Market Top Reviews on Your Website Showcase your best reviews on your website. | ✓ | ✓ | |
Market Top Reviews on Social Media Share positive reviews across social media. | ✓ | ✓ | |
Track Review Requests Monitor the status and success of your review campaigns. | ✓ | ✓ | |
Media Usage | |||
Contacts Number of contacts you can store in your CRM. | Unlimited | Unlimited | Unlimited |
Team Members Number of users who can access the platform. | Unlimited | Unlimited | Unlimited |
Call Recordings Storage for recorded phone calls. | Unlimited | Unlimited | Unlimited |
Complimentary Media Credits Monthly credits for texts, emails, and calls. | $25/mo | $50/mo | $75/mo |
Text Messages Number of outbound text messages included. | 1,665 | 3,330 | 4,995 |
Emails Number of outbound emails included. | 17,855 | 35,710 | 53,565 |
Calling Minutes Number of outbound calling minutes included. | 1,162 | 2,324 | 3,486 |
Phone Numbers Number of dedicated phone numbers for your business. | No Limit | No Limit | No Limit |
AI Use Specific terms or limitations on AI feature usage. | As Noted | As Noted | As Noted |