| Features | Standard $299/mo $2990/yr |
Professional $499/mo $4990/yr |
Premium $899/mo $8990/yr |
|---|---|---|---|
| AI Voice Agent – Inbound Call Automation | |||
| Instant Call Answering 24/7 response to all customer calls with a branded voice. | ✓ | ✓ | ✓ |
| Intelligent Call Routing Directs callers to the right department or action using voice intent. | Basic | Advanced | Advanced |
| FAQ Handling Instantly answers common questions (hours, pricing, services, etc.). | ✓ | ✓ | ✓ |
| Appointment Booking Books, reschedules, or cancels appointments by voice. | Basic | Seamless | Seamless |
| Lead Qualification Gathers pre-screening info before connecting to a live agent. | Basic | Advanced | Advanced |
| Order & Service Status Provides real-time updates on orders or service tickets. | ✓ | ✓ | ✓ |
| Basic Troubleshooting Walks users through simple support steps or links to resources. | ✓ | ✓ | ✓ |
| Data Collection Captures names, emails, and responses, syncing with your CRM. | ✓ | ✓ | ✓ |
| Spam Call Filtering Blocks or reroutes low-priority or spam calls automatically. | ✓ | ✓ | ✓ |
| AI Voice Agent – Outbound Call Automation | |||
| Instant Lead Follow-Up Engages leads quickly after form fills or downloads. | Basic | Advanced | Advanced |
| Appointment Reminders Automatically reminds and confirms upcoming appointments. | ✓ | ✓ | ✓ |
| Feedback & Surveys Gathers customer reviews and satisfaction data by phone. | ✓ | ✓ | ✓ |
| Service Renewals Notifies users of upcoming renewals or plan expirations. | ✓ | ✓ | ✓ |
| Upsell/Cross-sell Campaigns Suggests relevant products or upgrades to customers. | ✓ | ✓ | ✓ |
| Event Invitations Calls contacts to promote webinars, workshops, or local events. | ✓ | ✓ | ✓ |
| Info Broadcasts Sends urgent messages, policy updates, or limited-time promos. | ✓ | ✓ | ✓ |
| Payment Reminders Sends polite reminders for invoices or overdue payments. | ✓ | ✓ | ✓ |
| Win-Back Campaigns Reaches out to lapsed clients with reactivation offers. | ✓ | ✓ | ✓ |
| Client Reactivation & Onboarding Automation Automated assistance for re-engaging past clients and streamlining new client setup. | ✓ | ✓ | |
| Communication Tools | |||
| Two-way Texting Seamlessly send and receive text messages with customers. | ✓ | ✓ | ✓ |
| Two-Way Email Engage with clients directly via email within the platform. | ✓ | ✓ | ✓ |
| Fast Mass Communication Send quick, large-scale messages to your contact list. | ✓ | ✓ | |
| Scheduled Messages Plan and send messages automatically at a future date/time. | ✓ | ✓ | |
| Custom Email & SMS Templates Create reusable, branded templates for consistent messaging. | ✓ | ✓ | |
| Facebook Messaging Manage Facebook Messenger conversations directly. | ✓ | ✓ | |
| Facebook Comments Track and respond to comments on your Facebook posts. | ✓ | ✓ | |
| Instagram Messaging Handle Instagram DMs from your dashboard. | ✓ | ✓ | |
| Google Messaging Communicate with customers via Google Business Profile messages. | ✓ | ✓ | |
| Hosted SMS Get a dedicated number for SMS communication. | ✓ | ✓ | ✓ |
| Communication Consolidation View all customer communications in one unified inbox. | ✓ | ✓ | ✓ |
| AI Suggested or Auto Replies AI-powered suggestions or automatic responses for quick replies. | ✓ | ✓ | |
| Calendars / Scheduling | |||
| Self Scheduling Allow clients to book appointments directly online. | ✓ | ✓ | ✓ |
| Appt Reminders (Email & SMS) Automated reminders to reduce no-shows. | ✓ | ✓ | ✓ |
| Paid Appt Calendars Integrate payment collection directly into your booking process. | ✓ | ✓ | |
| Google Calendar Integration Sync appointments seamlessly with your Google Calendar. | ✓ | ✓ | ✓ |
| Outlook Calendar Integration Sync appointments seamlessly with your Outlook Calendar. | ✓ | ✓ | ✓ |
| Aboova Phone Features | |||
| Dialer (Browser & Mobile App) Make and receive calls directly from your browser or mobile app. | ✓ | ✓ | ✓ |
| Text & Call (from same number) Use a single business number for both calls and texts. | ✓ | ✓ | ✓ |
| Call Transfers Transfer live calls to other team members or departments. | ✓ | ✓ | |
| Your Business Caller ID Display your business name when making outbound calls. | ✓ | ✓ | ✓ |
| Reporting & Analytics Track call volume, duration, and agent performance. | Basic | Advanced | Comprehensive |
| Lead Capture & Conversion | |||
| Lead Consolidation Centralize leads from all sources into one system. | ✓ | ✓ | ✓ |
| List Segmentation Organize and target leads based on specific criteria. | ✓ | ✓ | |
| Hosted Lead Capture Forms/Surveys Create and host custom forms and surveys to capture lead info. | ✓ | ✓ | ✓ |
| Text Marketing W/Images & GIFs Send engaging text messages with rich media. | ✓ | ✓ | |
| Website Click Path History Track how visitors navigate your website. | ✓ | ✓ | |
| Web Chat to Text Convert website chat conversations into text message threads. | ✓ | ✓ | |
| Marketing & Automations | |||
| Text Marketing Send promotional or informational text campaigns. | ✓ | ✓ | ✓ |
| Email Marketing With AI Create and send smart email campaigns with AI assistance. | ✓ | ✓ | |
| Easy Email Subject Line Split Testing Optimize email open rates with A/B testing for subject lines. | ✓ | ✓ | |
| Birthday Automation Send automated birthday greetings or offers to clients. | ✓ | ✓ | |
| Social Planner With AI Plan and schedule social media content with AI suggestions. | ✓ | ✓ | |
| Email Drip Set up automated sequences of emails for lead nurturing. | ✓ | ✓ | |
| Facebook Comment Automation Automate responses or actions based on Facebook comments. | ✓ | ✓ | |
| Professionally Designed Templates Access a library of ready-to-use marketing templates. | ✓ | ✓ | |
| Website Builder Create and manage professional websites with ease. | ✓ | ✓ | |
| Funnel Builder Design and optimize sales funnels to guide customers. | ✓ | ✓ | |
| Advanced Automations Create complex multi-step marketing and sales workflows. | ✓ | ✓ | |
| Payments, Invoices & Documents | |||
| Text-to-Pay Allow customers to pay invoices securely via text message. | ✓ | ✓ | ✓ |
| Advanced Invoicing Generate detailed, customizable invoices. | ✓ | ✓ | |
| Automated Overdue Reminders Send automatic reminders for unpaid invoices. | ✓ | ✓ | |
| Advanced Invoice Automations Automate invoice generation, sending, and follow-ups. | ✓ | ✓ | |
| Card on File Securely store customer payment information for recurring billing. | ✓ | ✓ | |
| Reviews & Reputation | |||
| Reputation Dashboard Monitor and manage your online reviews from one place. | ✓ | ✓ | ✓ |
| Request Reviews Easily send requests for customer reviews. | ✓ | ✓ | |
| Review Reminder Automation Automate follow-ups for review requests. | ✓ | ✓ | |
| Review Funnel Guide customers through the review process to maximize positive feedback. | ✓ | ✓ | |
| Respond to Reviews Directly respond to customer reviews on various platforms. | ✓ | ✓ | |
| Market Top Reviews on Your Website Showcase your best reviews on your website. | ✓ | ✓ | |
| Market Top Reviews on Social Media Share positive reviews across social media. | ✓ | ✓ | |
| Track Review Requests Monitor the status and success of your review campaigns. | ✓ | ✓ | |
| Media Usage | |||
| Contacts Number of contacts you can store in your CRM. | Unlimited | Unlimited | Unlimited |
| Team Members Number of users who can access the platform. | Unlimited | Unlimited | Unlimited |
| Call Recordings Storage for recorded phone calls. | Unlimited | Unlimited | Unlimited |
| Complimentary Media Credits Monthly credits for texts, emails, and calls. | $25/mo | $50/mo | $75/mo |
| Text Messages Number of outbound text messages included. | 1,665 | 3,330 | 4,995 |
| Emails Number of outbound emails included. | 17,855 | 35,710 | 53,565 |
| Calling Minutes Number of outbound calling minutes included. | 1,162 | 2,324 | 3,486 |
| Phone Numbers Number of dedicated phone numbers for your business. | No Limit | No Limit | No Limit |
| AI Use Specific terms or limitations on AI feature usage. | As Noted | As Noted | As Noted |