Customer Care System

Stay Close. Solve Problems Early. Keep More Customers.

Aboova helps you support customers proactively, handle escalations, manage renewals and step in before at-risk customers leave.

What it does

S4 keeps customer relationships moving after the sale — checking in, listening, supporting, renewing and stepping in when a relationship is at risk.

1. 1
   Check In

   Reach out proactively after customers become active and keep the relationship warm.
2. 2
   Listen

   Give customers simple ways to respond, ask for help and share how things are going.
3. 3
   Support

   Escalate issues quickly when a customer needs personal attention.
4. 4
   Renew

   Send timely renewal notices and reminders without overwhelming the customer.
5. 5
   Save

   Give your team a human-first intervention window, then run an automated save sequence when needed.
6. 6
   Retain

   Keep more customers by resolving problems earlier and staying connected over time.

What's included

• Customer Escalation Alerts
• Human Follow-Up Handoff
• Day 7 Customer Check-In
• Day 30 Feedback Request
• WhatsApp Check-In
• SMS Check-In
• Email Check-In
• Renewal Notices
• Renewal Reminders
• At-Risk Detection
• At-Risk Save Sequence
• Make-It-Right Follow-Up
• Internal Team Notifications
• Customer Lifecycle Updates
• No-Response Tracking

What you give us, or set up first

If Aboova sets it up (We Build It Around Your Business — $997, one-time payment): Aboova installs, configures, personalizes, tests and activates the complete S4 system for you.

1. 1
   Purchase S4 + DFY

   Choose the fully implemented package.
2. 2
   Book Activation Call

   We learn your business, customer journey, renewal process, support requirements and escalation rules.
3. 3
   We Transform It to Your Brand

   We configure and personalize the complete system to your business — messages, renewal timing, alerts, escalation rules and customer-care workflows — then test and activate it, ready to operate.

Not just installed. Configured, tested and ready to care for your customers.

If you set it up yourself (Install It Yourself — $497, one-time payment): Get the complete prebuilt Customer Care System and install it in your account.