Getting started: what happens after you buy
The steps from your purchase to a working system, in order.
Here is what happens after you buy, in order.
- Sign in to your Client HubSign in with your email address and the code we email you.
- Describe your projectTell us about your business and what you want the system to do. You can talk, upload a file, or type.
- Book your onboarding callPick a time to talk it through with the team.
- Review and approve your scopeWe send you the scope of the work. Nothing is approved until you approve it.
- We build, with progress updatesYou can follow the progress in your Client Hub while we build.
- Final quality checkWe check the finished system before we hand it to you.
- “Your system is ready”: accept, or report an issueYou accept the system, or report an issue for us to fix. If we don't hear from you within 7 days, it is accepted automatically.
- SupportWe are here after launch too. See “Getting support”.
